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Namratha Joseph is Gorilla Technology’s Senior Director of Human Resources.
Namratha is a seasoned HR and legal professional with over 24 years of experience, specializing in global HR operations, corporate governance, and strategic business transformation. Her expertise spans sectors such as Legal Process Outsourcing, Technology Services, Prepress & Design, and Revenue Cycle Management (RCM) for the medical sector.
Namratha’s career began in the UK, where she worked in employment, immigration, and contract law at Tony Purton Solicitors before assuming a critical role in global HR operations with Aon Hewitt. From 2007, Namratha took on global leadership roles, including Director of HR during OKS Group’s acquisition of Alden Prepress, where she headed Strategic Human Capital Development. Over the past two decades, she has held other key HR leadership positions, including an embedded role at Amazon, VP for staffing operations at URSG, and Head of HR Shared Services for the Inscribe group of companies. In these roles, she led HR functions for large-scale operations, overseeing employee life cycle management, statutory compliance, and due diligence for global companies and clients across the US, Europe, GCC, and APAC regions.
Her extensive experience includes developing and executing corporate strategies, conducting labor market studies, and leading business transformation initiatives. Namratha excels in managing large teams and implementing effective governance frameworks across multiple locations, while driving expansion initiatives. She has successfully navigated the complexities of multi-location operations across 30 countries, fostering a culture of continuous improvement and high performance across diverse teams and geographies.
Namratha completed her Law degree (LLB Hons) and MBA in the UK. She pursued postgraduate studies in International HRM at Kingston University, UK, and further specialized in Conflict Resolution and Mediation at the University of California, Berkeley. Namratha is certified in Strategy Execution from Harvard Business School, holds a Lean Six Sigma Black Belt from KPMG, and is a chartered member of the Chartered Institute of Personnel and Development (CIPD).